Dashboard Not Loading

Steps to resolve when the dashboard won't load properly.

Quick Fixes

1. Refresh the page - Press F5 or Ctrl+R

2. Clear browser cache - Ctrl+Shift+Delete

3. Try incognito mode - Rules out extension issues

4. Try different browser - Chrome, Firefox, Safari, Edge

Check Xero Connection

Dashboard issues often relate to Xero:

1. Look for reconnection banner

2. Reconnect Xero if prompted

3. Verify connection status in Settings

Browser Requirements

OutflowGuard works best with:

• Chrome 90+

• Firefox 88+

• Safari 14+

• Edge 90+

Disable Extensions

Some browser extensions can interfere:

• Ad blockers

• Privacy extensions

• VPN extensions

Try disabling them temporarily.

Still Not Working?

Contact support with:

• Browser name and version

• Any error messages (check browser console: F12)

• Screenshot of the issue

• Steps you've already tried