Every action taken on an incident is recorded in a comprehensive audit log for compliance and review.
Incident creation - When the bank change was detected
Verification - Who verified, method used, timestamp
Second approval - For dual-approval workflows
Unlock - Payment release details
Rejection - Reason and notes
Escalation - Target and reason
Status changes - All status transitions
Open any incident
Scroll to the "Activity Timeline" section
All actions are listed chronologically
On paid tiers, you can:
Filter by date range
Filter by status
Filter by supplier
Export to Excel/CSV
Free tier - 90 days
Paid tiers - 365 days
The audit log supports compliance requirements by providing:
Complete chain of custody
User accountability
Timestamp accuracy
Exportable reports