Account-Level Integrations (Practice Tier)

Practice tier users managing multiple organisations can configure a single integration for all connected orgs.

How It Works

Instead of configuring Slack/Teams for each organisation separately:

• Configure once at the account level

• Alerts from ALL organisations go to the same channel

• Messages are prefixed with the organisation name

Example Message

[Acme Corp] Bank change detected for Supplier ABC

Setup

1. Ensure you're on the Practice tier ($199/month)

2. Go to Settings > Alert Channels

3. Enable "Account-Level Integrations"

4. Configure your Slack or Teams channel

Switching Organisations

You can still view incidents by organisation using the tenant selector on your dashboard, even though alerts go to a unified channel.