Owners can change the role of any team member except themselves.
Owner role
Go to Settings
Scroll to Team Members
Find the member in the list
Click the role dropdown next to their name
Select the new role (Member or Manager)
When you change a role:
Change takes effect immediately
User's permissions update on next page load
No notification is sent automatically
You cannot change your own role
You cannot demote the Owner
Only Owners can promote to Manager
Consider promoting to Manager when someone needs to:
Invite new team members
Remove members who have left
Help administer the organisation